Shipping Policy

At Desenza, we strive to provide you with the best shopping experience, including fast and reliable shipping. Below are the details regarding our shipping policy.

1. Shipping Locations

“We currently ship only within Pakistan. If you are in Pakistan and need any assistance with delivery, please contact us.”

2. Processing Time

All orders are processed within [1-3 business days]. You will receive a confirmation email once your order has been shipped.

3. Shipping Methods

• Standard Delivery (Within Karachi): Orders are delivered within 2–3 business days.

• Standard Delivery (Outside Karachi): Orders are delivered within 5–6 business days, depending on the destination.

4. Shipping Costs

A flat delivery charge of PKR 250 applies to all orders. Shipping costs are automatically added at checkout.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

6. Delivery Issues

If your order does not arrive within the expected timeframe, please contact us at [your email address] or [your phone number]. We will work with the carrier to resolve the issue.

7. Returns and Exchanges

For information regarding returns and exchanges, please refer to our [Return Policy page link].

8. Changes to This Shipping Policy

We may update this shipping policy periodically. Any changes will be posted on this page.